Skip to content

Safety at every meeting

Travelling with someone you do not know takes trust. Here is what we do before, during and after the trip.

For travellers

  • Verified profiles

    Identity and background checked before the “ID verified” badge.

  • Public places

    The meeting point is chosen from a list of public, well-lit places.

  • Meeting code

    A code you confirm with the professional when you meet.

  • Share the trip

    A link so anyone you choose can follow the route.

  • “Are you OK?” check-in

    During the trip, the app asks if all is well and alerts the team if needed.

  • Protected contacts

    Chats and calls inside the app, with no phone numbers swapped.

For guides, interpreters and translators

  • Identified customers

    You know who you are meeting and where.

  • Reporting channel

    Any problem can be reported in the app and is reviewed by the team.

  • Your data protected

    Documents in private storage and distance always approximate.

For partner venues

  • Public, known place

    Meetings and experiences take place in venues open to the public.

  • Code checked at the door

    You confirm the group’s code on arrival, no paper list.

  • Small groups

    Experiences with few people and a verified guide.

Practical tips

  • Hold your phone firmly in the street and never hand it to anyone during a translation.
  • Agree to meet in public, well-lit places.
  • Tell someone you trust and share the trip.
  • Confirm the meeting code before you start.
  • If anything feels wrong, leave, call 190, then tell the GuiAmigo team.

In danger, call first

Free calls, from any mobile phone, even with no credit.

No app removes every risk. That is why we explain what we do and what remains each person’s responsibility: common sense, attention and, in danger, emergency services first.

Keep me posted